Terms and Conditions

1. All fees quoted are inclusive of VAT where applicable at the standard rate.
2. Deposits are non-refundable and non-transferable.
3. Full fees are due two weeks prior to the published course commencement date.
4. Course fees quoted exclude any payments due to the professional body for registration, exam entry etc.
5. Fees are published per term and paying a deposit does not prevent the person/employer incurring any fee increase.
6. Dishonoured cheques will incurr a charge of £50 (inc. VAT) to cover administration and bank charge. Persistent offenders will be\ reported to the professional body for unprofessional conduct.
7. Any refunds to be made will be made by cheque and will be payable to the original payer.
8. Computer Based exam/assessment fees are non-refundable or transferable.
9. The Directors reserve the right to change the tutor or course location without prior communication should the circumstance arise.
10. Student are required to keep their personal belongings out of view when not in class. The college takes no responsibility for lost or stolen items.
11. Students are expected to conduct themselves in a polite and respectful manner to both staff and fellow students. The college will take serious a view of individuals whose conduct is detrimental to this environment.

Full Time courses

1. International students studying on a Student visa are required to study 15 hours per week for a minimum of 12 weeks. This means a student must study a minimum of 3 papers on any of our ‘Full Time courses’ to meet the number of hours required by the Home Office.
2. Enrolment forms must be accompanied by either a) the full fees or b) a deposit which will be 50% of the total fees due.
3. Full fees are due two weeks prior to the published course commencement date. Where the course fees relate to a Programme Package, any balances due are required two weeks prior to the course commencement date of the first course.
4. Once letters have been issued no refund or course cancellation is permitted other than in the instance of visa refusal.
5. In the instance of visa refusal, the amounts paid (less any previous charges that may have been incurred), will be refunded less an administrative charge of £100 (inc. VAT). Refunds will be made payable by cheque to the name of the student (as this is the college’s customer) unless written authorisation is given from the student to make the payment to a third party. The following documents are required to process a refund.
    
   1. A signed letter from the student confirming course cancellation and request for a refund. This letter must include the address of the person to whom the cheque should be made payable. This letter will only be aceppted by post or fax to authenticate the signature.
       
   2. Copy of the visa refusal form (APP200)
       
6. West End College London reserves the right to terminate a student's enrolment for failure to fully settle his or her courses fees, not arriving at all for the course or unsatisfactory attendance.
7. Where the attendance is unsatisfactory the college is required to inform the necessary authorities at the Home Office and where applicable local authorities including establishments where students may gain any form of concession.
8. Students are required to sign the attendance sheet when circulated in class. This is solely the responsibility of the student as evidence that they have attended, the college will not allow students to sign once the lecture is over.
9. Students transferring from the 5 month to the 3 month (or Resit) course will incurr a £20 charge on a subject by subject basis to cover administration and any new material that needs to be issued.

Part Time courses

1. Completed enrolment forms must be accompanied by either a deposit of £100 per subject (per course), the full fee or completed employer authorisation.
2. The college can only accept an employer authorisation if the relevant section on the form is completed in full including a signature by the authorising manager. Payment terms for employers will be 30 days from the date of the invoice. The employer is fully responsible for payments of amounts due in every circumstance including course cancellation even in the event of termination of employment.
3. Employers may be sent the relevant student's test results and attendance if requested.
4. Course transfers and cancellations must be received in writing at least two weeks prior to the course start date. The college reserves the right to charge the deposit element for transfers/cancellations if notice is given two weeks prior to course commencement and the full fee if less than two weeks notice is given.

Pass Assurance (Part time students only)

1. For students to qualify they must enrol on and attend a Tuition course and a Revision course for the
   same subject.
2. Course fees must have been paid in full, prior to the exams.
3. Students must have attempted at least one mock exam and achieve a minimum mark of 25%.
4. Students must have attempted the real exam and achieve a minimum mark of 25%
5. A minimum attendance of 85% overall for both the tuition and revision courses will be required.
6. In the event of failure the student will be entitled to a 2 day revision course to be claimed by the 1 April
   for the June exams and the 1 October for the December exams. To claim this a new enrolment form must be completed accompanied by their results form from the Association.